June 13, 2023

Senior Network Engineer

Job Description

Our client, a prominent financial institution, is seeking a skilled Network Engineer to join their team. As a trusted recruitment agency, we are working closely with our client to identify top talent for this important role.


  • Provide technical support for network, telephony, and contact center infrastructure.
  • Monitor and respond to network and telephony alerts, troubleshooting and updating customers as necessary.
  • Maintain and enhance service quality and standards.
  • Professionally and efficiently manage IT-related issues until resolution.
  • Support network activities outside regular working hours when required (participation in an on-call rota).
  • Foster strong relationships with internal teams, third-party vendors, and service providers.
  • Take ownership of project tasks, ensuring timely delivery according to schedules, quality, and cost.
  • Contribute to innovation, continuous improvement, and process development.
  • Support the implementation of changes to improve productivity and service delivery.
  • Contribute to business continuity and disaster recovery initiatives.
  • Adhere to IT security, risk, and compliance policies.
  • Familiarity with automation tools for network monitoring, incident troubleshooting, upgrades, and collaboration with network architects.
  • Provide remote support to on-site engineers and end users/customers during installations and troubleshoot any initial issues.
  • Collaborate with project management teams, third-line engineers, and service desk engineers, updating incident management call queues.
  • Attend change control and service control meetings regularly.
  • Support the development and implementation of technology roadmaps for relevant technologies.
  • Drive simplification and minimize complexity while maintaining industry-leading solutions and configurations.

Risk Management & Control:

  • Understand the risk landscape and maintain an appropriate control environment aligned with internal standards and regulatory requirements.
  • Enhance and automate controls where possible.
  • Foster a culture of openness and continual improvement in risk management.
  • Proactively address audit findings, implementing effective and permanent solutions.
  • Support the successful remediation of findings from external reviews.

Requirements: Essential:

  • Degree or equivalent in Information Systems or IT discipline.
  • Three years of proven experience in technical infrastructure design and implementation in a medium to large organization.
  • Understanding of Cisco Nexus and Catalyst equipment, including VXLAN and routing protocols.
  • Strong understanding of Cisco ISE, particularly in network access control and Wi-Fi management.
  • Knowledge of virtualized environments and associated components.
  • Experience with WLAN security protocols and tools.
  • Knowledge of Avaya IP Telephony systems and SIP in office and contact center environments.
  • LAN/WAN/WLAN implementation and support.
  • Strong experience in IT network infrastructure implementation, configuration, and administration.
  • Data center and IT structured cabling management.
  • Excellent analytical skills with the ability to identify and analyze problems and propose solutions.
  • Demonstrated ability to set and maintain high performance standards.
  • Proven ability to design and implement new solutions and improve system resilience.
  • Strong understanding of risk management and associated controls in a banking environment.
  • Familiarity with cloud-based principles and providers (AWS, Azure, Google Cloud, etc.).
  • Incident and problem management experience, providing analysis and resolution within service level agreements.
  • Technical support for incident/crisis management process.


  • Cisco CCNA/CCNP certification.
  • Telephony/contact center accreditation.
  • Proficiency in MS Excel, PowerPoint, SharePoint, JIRA, and process mapping tools.
  • Strong understanding of disaster recovery principles and backup and recovery responsibilities.
  • Desire to enhance IT competencies through training and education.

If you are a highly motivated Network Engineer looking for an exciting opportunity in the banking sector, we encourage you to apply. Our client offers a stimulating work environment, competitive compensation package, and opportunities for professional development. As a recruitment agency, we are committed to a fair and unbiased

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Dublin, IE
Career Level
Experienced (Non-manager)
Job Type
Job Last Updated
June 13, 2023


Colm O'Rourke
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