September 28, 2021

Senior IT Systems Administrator

Job Description

Role Objectives:

• This is a key opportunity to join a rapidly growing Irish pharmaceutical organization.

• The Senior IT Systems Administrator is a pivotal role in  IT organization. Based in Dublin.

• The role is responsible for ensuring the delivery and support of IT systems to the global organization.

• The Senior Systems Administrator will provide Level 3 IT support for the global organization, liaising with Level 1&2 engineers to ensure IT systems are proactively maintained and monitored, and that all escalated issues are brought to timely resolution.

• The role will also be the technical lead within IT project teams tasked with designing and implementing new IT solutions for the business, leveraging their expert knowledge of Server-based systems, Cloud technologies, Networks/Firewalls and End User Computing environments.


• Level 3 support, maintenance & administration of  IT infrastructure estate, based on Windows Server, VMware, Linux and Azure environments.

• Technical Lead on IT projects, ensuring all new solutions have detailed Requirements Specifications, Design Documents, Deployment Plans, Change Control and Acceptance into Service documents.

• Work within an ITIL environment governing Change Control, Incident Management, Service management and Asset Management.

• Management of technology vendors, ensuring all systems are supported, all support contracts are current.

• Maintenance and administration of Microsoft Active Directory, O365 and Windows Desktop environments, Azure server instances, SQL server and SAN storage.

• Maintenance and administration of IPAM management, DNS/DHCP.

• Maintenance of telephony (PBX) environment.

• Procurement of IT assets (Hardware, Software) and ordering/maintenance of 3rd party services (Public/Private cloud, ISP/WAN Links)

• Maintenance of IT security policies and adherence to IT security standards

• Ensuring systems compliance with industry regulations (e.g., GxP)

• Ensuring all technical support documentation is current.

• Provide training to team members or end users as appropriate.


• Beneficial to have MCSE, CISSP, CCNA, Fortinet NSE

• Windows Server/Desktop, AD, O365, Azure, SQL, SCCM, ADFS, Backup

• Linux Server, Applications servers

• Cisco Router/Switches, VLANs, OSPF, Wireless configurations

• Firewalls (VPNs, Rule-base management)

• Storage: SAN technologies

• Must have fluent English, with excellent written English.

• Additional languages beneficial (Portuguese, French, Spanish)

• Must have strong business stakeholder engagement experience

• Team Player. Must work well within a team environment, providing support to colleagues

• Strong work ethic

• Flexible approach to work

Required Qualifications:

This is a rewarding role with emphasis on targets and delivery. As self-starter and motivated individual, the candidate will have:

• Degree in Information Technology / Computer Science or related field.

• Minimum of 5 years’ experience in an IT Support Role

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Dublin, IE
Career Level
Experienced (Non-manager)
Bachelor's Degree
Job Type
Job Last Updated
December 17, 2021


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