January 27, 2023

MS Dynamics CRM Consultant - Tech Lead

Job Description

Job Details:

Our client has recently upgraded its core IT systems to MS Dynamics CRM and MS Business Central. It now wishes to appoint a Business Application Manager to put in place a product roadmap to ensure that the business potential of this upgrade is fully exploited and managed.


  • Strong product owner for business and system architect.
  • Champion use of CRM within the business and ensure value added is exploited.
  • Independent Client-side representative with implementation partner.
  • Delivery business requirements in a timely, cost effective and security conscious manner.
  • Day to day technical oversight of all IT systems.
  • Develop CRM product roadmap and ensure it is driven forward via further investment – must ensure this is done with the engagement of the business stakeholders and aligned to business strategy.
  • Business analysis (main emphasis), project management (lesser emphasis) and delivery.
  • Implement next phase of recently delivered project.


  • 5-10 years proven track record in successful project design and delivery including experience of leading IT projects covering project design, business process mapping, business/web interfaces, budget management, system implementation, planning & scheduling, issue tracking/remediation and risk analysis.
  • A proven experienced Application Manager that provides leadership on complex data management activities across all areas of a business.
  • Strong communication, teamwork and negotiation skills.
  • Problem solving skills and an ability to use technical skills to deliver commercial business results.
  • Ability to work to and manage the resources (internal and external) needed to meet specific objectives and deadlines.
  • Vendor management and delivery


  • Excellent written and presentation skills.
  • A third level or equivalent IT degree.
  • A Certified Project Management qualification - PRINCE 2 or equivalent.
  • Technically competent- MS Certified.

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Dublin, IE
Career Level
Manager (Manager / Supervisor of Staff)
Bachelor's Degree
Job Type
Job Last Updated
January 27, 2023


Colm O'Rourke
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