September 13, 2019

Level 2 Infrastructure Support Engineer

Job Description

We are currently seeking to recruit a Level 2 infrastructure support engineer on behalf of one our largest clients. This is a 6 month contract role. The successful candidate should possess strong customer facing skills.

Qualifications & Experience:

- Have strong troubleshooting skills

- Must enjoy working as part of a team

- Take responsibility and ownership of level 2 support calls from inception to completion

- Hands on troubleshooting skills resolving a wide range of technical issues relating to Microsoft Windows Servers, Desktops, Printers, Network Software

- Diagnose and resolve Network related technical problems within Local Area & Wide area Network (WAN) environments

- Installation and support of a wide range of networked hardware &software products including; Microsoft Server, 2003,2008,2012, Windows 7 Enterprise, Ubuntu Linux, Netapps, Tandberg Video Conferencing

- Experience of Dell & IBM Server platforms

- Knowledge of configuring Wireless technologies in a secure networked configuration

- Administration of IP Telephony systems, Alcatel or Avaya

- Represent the business in a positive and professional manner at all times

- Provide excellent customer service to our client’s end user community

- Participate in I.T. projects / roll outs

- Excellent written & verbal Communication skills

- Strong IP skills \DHCP \Routing DNS

- Recognised Industry certifications from Microsoft, Cisco, VMware will beseen as a positive advantage

- Ability to learn quickly on the job

- Work on your own initiative

Jason McLoughlin

Felix Recruitment 087-6274230


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Career Level
Experienced (Non-manager)
Job Type
Job Last Updated
February 7, 2020


Jason McLoughlin
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