IT
September 13, 2019

Level 2 Deskside Support Engineer

Job Description

  • Work on Service Desk tickets that come in via phone or email or face to face
  • Daily client communications.
  • Daily tasks specific to client site.
  • PC rollout, networking and all other onsite requirements.
  • Upkeep and maintenance of client specific documentation.

To perform this job successfully, an individual really needs to possess the following personal traits:

  • Excellent communication skills.
  • Client focused.
  • Improvement minded.
  • Technology focused.
  • Team player.
  • Self-Motivated.

Education and qualifications

  • Minimum 2-3 years working in a similar environment.
  • 3rd Level Diploma/Degree would be beneficial.
  • Knowledge of fundamental networking principals.
  • Proven track record of learning with industry led certifications. E.g. CompTIA, MCSA. CCNA

.

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Location
Dublin
Career Level
Experienced (Non-manager)
Education
Certification
Job Type
IT
Salary
40000
Job Last Updated
November 27, 2020

RECRUITER'S DETAILS

Name
Jason McLoughlin
Contact
jmcloughlin@felix.ie
Phone
019022506
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