IT
January 21, 2021

IT Manager

Job Description

Job Details:

You will be responsible for equipping our client employees with the technology and required data in a secure environment that enable them support the delivery of the curriculum through increasingly digital means.

Key Responsibilities

• Responsible for IT Planning, Management & Reporting

• Ensuring a stable and secure IT operations environment

• Manage the third-party relationships with outsourced service providers supported by appropriate Service Level Agreements.

• Responsible for IT Software License Management

• In collaboration with department heads, identify and deliver new IT solutions and products to facilitate growth and expansion of service to students, faculty and staff.

• Manage the delivery of a data platform and analysis capability to enable the development of Management Dashboards and Reporting.

• Manage IT projects, on time and within budget

• Manage compliance of all IT, products and services with Data Protection and other relevant regulatory and legal constraints.

• Prepare, maintain and keep updated IT procedures and documentation related to our processes and platforms operations

• Ensure compliance of all IT products and services with GDPR, Data Protection and other relevant regulatory and legal constraints

Required:

• The ideal candidate will have experience in tackling various hardware and software problems.

• They should be comfortable providing technology solutions to employees and working closely with third party software companies to adopt new technologies and efficiently use existing ones.

• Experience in the following technologies would be beneficial as they form the core of our technical platform; Windows Server Management (physical & virtual), VMware, Office 365, MS Teams, Azure, Azure AD, Classroom AV Equipment, Panopto streaming, Helpdesk software, User on boarding and management, Moodle LMS, Cisco network edge and wi-fi.

• Strong and demonstrable team management and development experience

• Proven ability to map out the strategic direction for a team along with the ability to deliver on it in a way that strengthens the team and their capabilities

• Excellent oral, written and interpersonal skills with the ability to communicate technical issues in a clear and concise manner to stakeholders at all levels across the organization.

• Excellent and demonstrable leadership, management, and communication skills,

• Extremely customer-service oriented with excellent problem-solving skills,

• Proven ability to manage complex tasks,

• Strong analytical skills

• Demonstrated ability to prioritize appropriately in real-time, ability to function in a busy operational environment while also driving strategic change across the business.

• Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business or technical discipline Minimum of 5 years’ working experience as IT Systems Administrator or related Technical field.

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Location
Dublin, IE
Career Level
Manager (Manager / Supervisor of Staff)
Education
Associate Degree
Job Type
IT
Salary
75000
Job Last Updated
February 26, 2021

RECRUITER'S DETAILS

Name
Jason McLoughlin
Contact
jmcloughlin@felix.ie
Phone
019022506
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