Job Description
Our client a large security consultancy is currently seeking a senior sales consultant for their Dublin office. The individual will play an important role in the company’s growth in the Ireland market building on fantastic growth to date. This role will have responsibility of delivering increased profitably and an increased customer base. Initially the candidate for the first number of months will concentrate on sales combined with new account development after which will be involved in developing and building current service offerings to existing customers. This is a fantastic opportunity for someone to be involved in a fast growing company whilst being rewarded for the company reaching it achievements and goals.
Objectives
- To be a key member of our client's Global Business Development team
- To establish and maintain excellent relationships at the appropriate levels with the targeted customer base
- To understand the customers’ key business drivers and strategic requirements and align our clients solutions and offerings to provide maximum value
- To develop a comprehensive Hardware & Software, Managed Services and Professional Services growth strategy across your targeted customer base and grow revenues from these services by implementing a robust account planning process
- To work closely with Pre-sales consultants and practice specialists to grow & develop a strong opportunity funnel for your customer base.
- To meet and exceed activity and sales targets, whilst ensuring business growth, loyalty and customer satisfaction
- Promote our clients brand’ by exceeding customer expectation and ensuring high levels of customer satisfaction in the sales experience.
- To attend external events and represent our clients brand both within Ireland and Globally as required
Key Tasks
- To drive opportunity identification and conversion for the full suite of solutions portfolio
- To meet revenue and margin targets, securing new business and retaining current contracts and to develop future business growth
- To identify and implement a contact strategy for target customers capturing all relevant detail in Salesforce.com
- Promote the ‘brand’ by exceeding customer expectation and ensuring high levels of customer satisfaction in the sales experience maximising solution sales and customer acquisition
- To ensure all forecasting and pipeline management is accurate and reflects the reality of the opportunities open within your customer base.
- To develop, maintain and update appropriate account development plans for Tier 1 acquisition customers, in conjunction with other virtual team members principally Pre-sales and practice colleagues
- To provide competitor feedback and industry insight to Sales and Marketing management
- To maintain and improve knowledge on all new and existing products and services and on competitors’ offerings
- Undertake action plans for customers/propositions in line with sales/marketing strategies
- To maintain regular and focused contact with members of the virtual team including, Pre-Sales, Practice Consultants, Project Management and Service teams
Key Performance Indicators for the Role
Sales Performance against the following KPI’s
- Targets achieved for new business H&S, MSS and PS
- Targets achieved on of customer retention
- Targets achieved for CRA, CST, SIEM and Cloud opportunities identified and closed
- Customer Coverage and development of customer account plans
- Number & quality of Decision makers contacted
- Quantity and accuracy of information inputted into the CRM system
What you bring to us
- Should have 7-10 years sales experience with proven track record of delivering results and driving new customer acquisition and account development
- Works on own initiative and is continually looking at ways to improve sales performance
- Demonstrate an understanding of our clients portfolio and competitive market
- Experience of solution selling and customer acquisition within large enterprise customers
- C-suite/Senior level customer engagement
- Awareness of the Business Arena
