April 24, 2019

Telecoms Sales Engineer

Job Description

Our Client, multinational Telecoms Company is seeking a Sales Engineer to support the European Sales team in the rapid expansion of its IP Communications product suite. The position requires a responsible, team oriented, well organized individual with strong verbal, written, and presentation skills, and the ability to handle multiple concurrent projects while adapting quickly to rapidly changing priorities. The successful candidate must be able to perform in a fast-paced environment and be a self-starter.  

PRIMARY RESPONSIBILITIES (include but are not limited to):


  • Technical representation of products to prospective customers – including preparation and delivery of presentations for both Direct and Channel sales
  • Assistance with proposal, RFI and RFP preparation for prospective and existing customers
  • Ability to develop system design documents for customer specific implementations
  • Ability to develop project plans for current and prospective customers
  • Assist with near and long term requirements in gathering and developing product solutions, including customer system and architecture design(s)
  • Build and manage relationships with customer technical teams to understand customers’ strategic direction and technology roadmaps
  • Provide input recommendations to  product team on future enhancements of product line
  • Provide assistance with implementation coordination
  • Attend trade shows and conferences




A thorough understanding of unified/IP communications and data networking technologies is essential. To be considered for this role, you will need the following technical expertise, skills, and experience:


·        3GPP and GSMA NGN and IMS architecture including VoLTE, VoWiFi, and RCS and VoIP/IP protocols(SIP, H.323, MGCP, RTP/RTCP, MSRP, HTTP)

·        IP Messaging technologies and architectures including: RCS and SMS-over-IP.

·        Media Gateway and Media Server protocol interfaces in the NGN and IMS

·        IP Networking Protocols such as TCP, DHCP, ARP, SMTP, SNMP, DNS,HTTP, FTP, etc.

·        Working knowledge of client-server architectures, APIs, database servers and communication servers, especially as it relates to network configurations, optimizations, troubleshooting, and diagnostics

·        Strong communication skills and sales ability; work well in a team or independently; ability to interact with all levels of customer management and coordinate multiple and simultaneous projects effectively




An understanding of the following technologies is preferredbut not required:

·        Standards and protocols as they relate to IM/SIMPLE and Presence

·        Chatbots and Messaging as a Platform (MaaP)

·        Familiarity with 3GPP IMS and GSMA standards

·        Messaging standards and protocols as they relate to SMS and MMS

·        SS7 Intelligent Networks(INAP/CAMEL/WIN) architecture and protocols




·        BS/MS in related technical field or related equivalent experience and 5+ years of pre-sales technical support experience

·        Excellent customer relations and sales process skills

·        Demonstrated track record of success in a similar role



·        Up to 20% travel

·        May require being on-call

·        Physical requirements:

o  Ability to sit at a desk for one or more hours at a time

o  Ability to operate computer and other equipment in the office

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Dublin 2
Career Level
Experienced (Non-manager)
Bachelor's Degree
Job Type
Job Last Updated
April 24, 2019


Colm O'Rourke
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