May 22, 2019

Level 2 Engineer - 6 month contract Dublin.

Job Description

On behalf of one of our large Professional Services Clients, we are currently seeking to recruit a Level 2 technical support engineer for their main office located in Dublin 2. This is a daily rate contract role..

The successful candidate will be expected to demonstrate

  • Excellent customer service skills;
  • Be very customer focused;
  • Must be a team player;
  • Must be able to work on own initiative;
  • Good written and oral communications;
  • Must possess strong troubleshooting and problem-solving skills;
  • Participate in ICT business projects
  • Must be able to adapt new tech skills quickly

Technical Skills

This role is a combination of Helpdesk Support and hands on Deskside support in a very busy and diverse network environment. This is a very challenging, rewarding and interesting opportunity for the right candidate.

  • Possess strong troubleshooting skills in a diverse network environment;
  • Take responsibility and ownership of level 2 support tickets from inception to completion;
  • Good understanding of Microsoft Windows 7 & 10 in a network environment;
  • Configuration of networked and locally attached printers;
  • Imaging of PC’s, laptops;
  • Good understanding of WAN & LAN networked environments;
  • Installation and support of a wide range of networked hardware & software products;
  • Experience of Dell \ IBM \ HP Server hardware technologies is beneficial;
  • Knowledge of configuring wireless technologies is beneficial;
  • Familiarisation with configuration of Anti-Virus products is advantageous;
  • Strong understanding of network protocols such as TCPIP/DHCP/DNS;
  • Participate in I.T. projects / hardware & software roll outs;
  • Recognised Industry certifications from Microsoft or other Industry leaders is a major benefit;

Hours of Operation

The hours of operation are from 09:00 – 17:30 Monday – Friday.  

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22 Kildare Street
Career Level
Experienced (Non-manager)
High School or equivalent
Job Type
Job Last Updated
July 2, 2019


Colm O'Rourke
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