The role requires a candidate with Technical support skills and experience implementing systems based on the following technologies -
• Linux Ubuntu/Centos/SAMBA
• Windows Server 2008/2012/2016
• Microsoft Windows 10 / Mac OSX
• Microsoft Exchange and Active Directory
• Fortigate Firewall
• VOIP/Free PBX/ Asterisk
• Veeam Backup/Ahsay Backup
• Fibre Channel SAN Solutions
• Brocade Fibre Channel Switches
• Dell N series switching
• Amazon Web Services
Note - Candidate does not necessarily need to be familiar with all technologies as training can be provided.
Candidate should demonstrate:
• Excellent problem solving skills.
• The capacity to work well within a team.
• Attention to detail
• Fluent English speaker/ Good communication skills
• Logical thinking.
• Expert knowledge in how operating systems and TCP/IP
• Interpersonal skills as they will regularly be in contact with customers and colleagues
• The ability to priorities your workload.
• The capacity to clearly explain a technical problem to a customer/colleague.
• Willingness to sometimes work unsociable hours