IT
February 4, 2019

Data Centre Support Technician - Shift

Job Description

The role of the Data Centre Support Technician is as follows.

  • To act as a central point of contact for all customers by phone, fax, email or any other medium
  • Constant monitoring of Servers and Network equipment and BMS (Building Management System) 24x7x365
  • Logging and reporting of all 2nd level technical support calls on the helpdesk
  • Analysing and responding to issues/queries
  • Respond, Troubleshoot and resolve critical problems
  • Administration of W2k/2003/2008/ 2012 servers – hardware and software, creation and maintenance of user accounts
  • Administration of Linux/Unix/Solaris servers – hardware and software, creating and maintenance of user accounts - FreeBSD
  • Administration of firewall and Network equipment – CISCO, Brocade, Juniper
  • An understanding of Networking concepts, topologies, protocols, cabling required Setting up of phones for customers and administrators and providing instructions to new personnel
  • Hands on installations of Customer equipment inclusive of documentation
  • Continuous development of systems
  • Perform miscellaneous duties as required
  • HyperV and VMware administration
  • ITIL Foundation certification an advantage

Qualifications:

The successful candidate will ideally be educated up to Degree Level and hold professional qualifications CCNA, MCSA or equivalent

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Location
Dublin West
Career Level
Education
Job Type
IT
Salary
32000
Job Last Updated
February 11, 2019

RECRUITER'S DETAILS

Name
Colm O'Rourke
Contact
corourke@felix.ie
Phone
01-9022506
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